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FREQUENTLY ASKED QUESTIONS
WHAT IS YOUR SHIPPING POLICY?
All originals and prints ship for free domestically. For international shipments, please contact me at garry@garrywheeler.com for a quote.
WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS as related to prints?
- We do not accept returns; all sales are FINAL.
- We do our utmost to ensure that your prints are packaged carefully and arrive safely at their destination.
- If your prints arrive damaged, please keep all packaging and contact garry@garrywheeler.com with your order number for further instructions.
CAN I CANCEL MY ORDER?
You may cancel your order for prints or merchandise, if it has not shipped. Please contact garry@garrywheeler.com as soon as possible if you need to cancel your order.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Processing a refund can take up to 7-10 business days.
What is return policy as related to originals?
Original artwork may be returned within 7 days if it is returned in its original condition and packaging. Email us and we will send you a shipping label with appropriate insurance. The cost will be deducted from your return. There is also a 15% restocking fee.
HOW DO I RETURN MY PACKAGE?
For a refund or replacement, please email garry@garrywheeler.com
WHO TO CONTACT?
You can reach out at any time by email at garry@garrywheeler.com
HOW CAN I KEEP UP WITH YOUR NEW WORK?
I would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for my newsletter https://www.gswheeler.com/sign-up! You can also follow me on our social media pages as I am regularly posting about new work!
Instagram: https://www.instagram.com/garry.wheeler/?hl=en
Facebook: https://www.facebook.com/gswheeler
